By streamlining our internal business practices we are able to focus clearly on each project and deliver an excellent finished result. Using these specialized software and application programs frees time that may otherwise sacrifice customer service. There are three main programs we use to enable us to deliver consistently high-quality work.
QuickBooks.
We use QuickBooks as our primary billing and accounting software. This program allows us to keep track of all invoicing for each project as well as simplifying payroll.
Keep&Share.
Keep&Share is a calendar software program. We use it to keep track of all of our equipment, no matter what job it’s being used for at any location. The mobile app aspect means we can check on the fly. For instance, if a new job needs one of the EcoQuip surface prep machines, all we have to do is hit the app to find out where the closest one is and if it is currently in use on a different project. It also means we can schedule tools and other equipment for each upcoming job, keeping downtime to an absolute minimum.
Dropbox.
Within Dropbox, we keep copies of files for each job. These files include notes of initial meetings, bids or estimates sent out, all correspondence, copies legal waivers, expenses and final billing. Dropbox also has a mobile app so we can answer customer questions in person as easily as in the office. As with the other software programs, we can assign access to specific people, which lets our site supervisors find answers quickly and not have to call into the office and wait for the right person to respond.